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Shipping

At Honeyed Essentials, we are committed to getting your order to you with care and intention. Please review our updated shipping information below to understand how we process and deliver your items.

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Order Processing Time

We aim to process and ship your order within 1–7 business days (Monday through Friday), excluding weekends and U.S. federal holidays. During high-volume periods or special launches, processing may take slightly longer, but we will always keep you informed.

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Domestic Shipping (U.S. & Territories)

We currently ship within the United States and its territories, including:

  • Alaska and Hawaii

  • Puerto Rico

  • Guam

  • U.S. Virgin Islands

  • Other U.S. territories

Please allow additional delivery time for remote destinations:

  • Alaska & Hawaii: Please allow an extra 7–10 business days

  • Puerto Rico, Guam, U.S. Virgin Islands, and other U.S. territories: Please allow 2–4 weeks

All orders are shipped via the United States Postal Service (USPS).

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Shipping Options

Shipping MethodEstimated Delivery Time Ground Advantage2 – 5 Business Days Priority Mail1 – 3 Business Days Priority Mail Express Next Day to 2 Days

Please note that certain expedited shipping methods may not be available for P.O. boxes or all destinations.

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International Shipping

At this time, we do not ship outside of the United States and its territories. We hope to expand in the future and appreciate your interest and patience.

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Incorrect or Incomplete Addresses

If a package is returned or not received due to an incorrect or incomplete address, missing unit/apartment number, unclaimed delivery, or unregistered tenant:

  • Contact us as soon as possible with your order number.

  • We’ll work with you to find the best solution, whether that’s reshipping the order (additional shipping fees may apply), offering store credit, or addressing other concerns.

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Lost, Stolen, or Damaged Packages

While we take care to package your order securely and use reliable carriers, once your package is in transit, Honeyed Essentials is not responsible for lost, stolen, or damaged packages. If an issue occurs, we recommend contacting USPS directly to file a claim.

If you have any shipping questions or concerns, please email us at contact@honeyedessentials.com. We’re here to help.

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Returns, Refunds & Exchange Policy

At Honeyed Essentials, each product is created with care and intention. Because many of our offerings are made-to-order or digital, we do not offer returns unless explicitly stated for a product and maintain the following refund and exchange guidelines:

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Digital Products

All digital products are final sale and non-refundable. Due to their instant nature, we are unable to accept returns, exchanges, or issue refunds for any digital downloads or content.

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Body Care Products

Our body care items are made fresh to order. For this reason, we do not accept returns or offer refunds on these items.

However, we do accept exchanges for the same product if it arrives damaged or defective due to material or craftsmanship on our end.
To qualify:

  • Contact customer service within 7 days of delivery (based on the date marked by the shipping carrier).

  • Include your order number and clear photos of the damaged item.

We will review your request and work with you to find the best solution.

Please note: Exchanges are only available for the same item originally purchased.

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Shipping Issues

Once your order is in transit, we are not responsible for lost, stolen, or damaged packages. We recommend contacting USPS directly to file a claim if an issue occurs.

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Custom Orders & Cancellations

We are unable to provide refunds if:

  • You change your mind after a made-to-order product has been processed.

  • Incorrect information was provided during customization (e.g., scent selection, product type, etc.).

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Spa Services

Refund and rescheduling policies for spa treatments are clearly outlined at the time of booking. You may view them before completing checkout—no purchase is necessary to review.

If you have any questions or concerns, don’t hesitate to contact us at contact@honeyedessentials.com. We’re happy to help.

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